IMA Refund/Cancellation/Transfer Policies
To receive a full refund, including any applicable fees, you must request a refund within five (5) business days after signing the student contract.
To request a refund, send an email to: Info@ima-atlanta.com & put "Refund" in the subject line.
This information will be emailed to you.
After 5 business days of signing the student contract or 24 hours before the first day of scheduled class, (whichever comes first) student will only be entitled to a partial refund. $750 becomes non-refundable and the paid balance will be refunded upon request.
The non-refundable $750 will become a credit on your student account and can be used toward any course being offered and will remain valid for 1 year (365 days) after credit is issued. After 1 year, all monies and credits will be forfeited if unused.
Refunds requested after class has started:
Refunds requested after class have started will be calculated based on how much of the course has been taught. Refunds requested after class has started are automatically subject to the $750 non-refundable fee that will be issued as a student credit, valid for 1 year.
Materials cost will also be deducted from the refund.
Course work materials and workbooks - $75 each
No refunds will be given after 20% of the coursework has been taught.
Withdrawals: IMA will assess no additional administrative and or withdrawal fee of a student who withdraws from the institution.
In the event of extenuating circumstances such as student injury, prolonged illness or death, or other circumstances which prohibit completion of the course or program of study, IMA will allow the student to continue course offerings within 90 days of the original enrollment period. Any exceptions will be discussed during a meeting between the faculty and student. The resolution process between faculty and student shall be reasonable and fair to the student and the institution.
Refunds are made in full to the student within forty-five (45) days of the date of request if granted; This policy only applies to full course withdrawals.
After registration, a student may transfer to a different schedule, but must adhere to these obligations:
All transfers must be requested a minimum of 5 days before the start of class originally registered for.
Student is allowed to transfer to any class that is offered within 1 year of original enrolled start date..
Only 1 transfer is permitted per student. After transfer is made, no other transfers will be allowed on your account and any monies paid, deposits and credits become forfeited and non-refundable.
Send Cancellation/Transfer email to:Info@IMA-Atlanta.com
Frequently Asked Questions
Sometimes things need just a little more explaining.
We hope this helps, but if not, remember we're just a phone call away!
Do I need a cosmetology license to do makeup?
Short answer: No. We have contacted the State Board of Cosmetology to get clarification of this question because we have been asked on a frequent basis. To view full response, please click Here.
Do you accept financial aid?
Due to the short terms of our program, we are not currently able to accept federal financial aid. We do offer a payment plan. Students may pay a $400 deposit and $1100 is due on the 1st day of class for 60 Hour Courses. $1845 is due on the 1st day for 100 Hour Courses. All final payments are due the 3rd week of class (Payments must be made the 1st day of the 3rd week. For late payment penalties, please see Refund Policy.
What is the Refund Policy?
Click Here to view terms & conditions including the refund policy.
What is the attendance policy?
Attendance and Absence policy
Students are expected to attend class on days that are scheduled. If it is necessary to be absent, please let your instructor know ahead of time, if possible. In most cases, missing 1 class during the duration of a certification course does not hinder learning the material. Classes build from the previous lesson, so students are usually able to catch up. There may also be an option to schedule a 1-on-1 with an instructor for the missed material if the student feels it is necessary. 1-on-1 class availability is not guaranteed and carries a fee.
Students are expected to arrive to class on time. In most cases, certification classes starts 15 minutes after scheduled time to allow for traffic. Please arrive on time scheduled for workshops, as they are shorter with limited time.
Attendance is the most important aspect of completing the IMA program.
Exceptions: Some Medical Conditions are excusable on a case-by-case basis. If you have a known medical condition that may interfere with your class attendance, You MUST inform your instructor of this during the 1st week of class or provide adequate medical documentation after class is missed due to the medical condition. Arrangements will be made for you, depending on how much class is missed. Student will not have points deducted for missed days caused by the condition. It is not guaranteed that every condition will qualify for the medical exception. IMA Students are expected to attend a minimum of 75% of the classes in order to graduate.
*Please note that weekend classes cannot be made up if missed.
What will I need to bring to class?
Everyone that participates in IMA classes is required to have a makeup kit. Students have the choice of selecting their own kit or ordering the one offered on the IMA website. Nothing else is required to attend class.
What should I know about careers Makeup Artistry?
Becoming a makeup artist is a lot like owning your own busines. It can be very rewarding for individuals that put forth the effort to meeting their own goals. Makeup Artistry is a very broad career. Artists can choose positions in retail, bridal & events, tv & film and theatre to name a few.
IMA hopes to be the first stepping stone for prospective artists to gain knowledge about the ins and outs of the field.
How do I hire an IMA Graduate? (Makeup Artist)
We do not offer makeup services at our studio, but we have a Makeup Artist referral system where you can request an artist for your gig or event. Please follow the link below to make your request: